2020 Jeep Cherokee reliability record
Every consumer complaint and recall the U.S. government (NHTSA) has on file for the 2020 Jeep Cherokee — the repair risk behind the ownership cost.
- NHTSA complaints
- 346
- 297 in the last 5 years
- Top problem area
- POWER TRAIN
- 130 complaints
- Recalls on record
- 3
- see below
- Reported harm
- 11 reported crashes · 9 injuries · 6 fires
What owners report fails — 2020 Jeep Cherokee
- POWER TRAIN 130
- ENGINE 35
- UNKNOWN OR OTHER 33
- ELECTRICAL SYSTEM 32
- SERVICE BRAKES 22
3 recalls on record for the 2020 Jeep Cherokee
- NHTSA 26V290000 · 2026 · POWER TRAIN A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
- NHTSA 20V191000 · 2020 · BACK OVER PREVENTION: SENSING SYSTEM: CA The lingering rearview image can distract the driver, increasing the risk of a crash.
- NHTSA 19V637000 · 2019 · STEERING:RACK AND PINION:RACK A loss of steering control increases the risk of a crash.
Estimate the 5-year cost to own a 2020 Jeep Cherokee
A vehicle's complaint record hints at the repair and maintenance budget you'll need. Add your state, purchase price, and mileage to the TCO calculator for the full picture.
Open TCO calculatorThese are unverified consumer reports and manufacturer recalls filed with the National Highway Traffic Safety Administration — not validated defect rates, and not adjusted for how many 2020 Jeep Cherokee units were produced or sold. High-volume and older vehicles naturally accumulate more complaints. Use this as one research signal, not a verdict on any individual vehicle. Data as of 2026. Source: NHTSA Office of Defects Investigation (public domain).
Frequently asked questions
Is the 2020 Jeep Cherokee reliable?
NHTSA has 346 consumer complaints on record for the 2020 Jeep Cherokee and 3 recalls. The most-reported problem area is power train (130 reports). These are unverified consumer reports filed with the government, not validated failure rates, and are not adjusted for how many 2020 Jeep Cherokee units were produced — popular vehicles naturally accumulate more reports.
What are the most common problems with the 2020 Jeep Cherokee?
Owners most often report problems with: power train (130), engine (35), unknown or other (33), electrical system (32). Each figure is the number of complaints filed with NHTSA for this exact model year.
How much does it cost to own a 2020 Jeep Cherokee?
Ownership cost depends on your state taxes, insurance, fuel, and the maintenance the vehicle's reliability record implies. Use the CarOutlay 5-year TCO calculator to estimate the full cost including the repair risk this complaint record suggests.