2004 Chevrolet Impala
Full vehicle record- Complaints
- 1,375
- rank #209 of 4,194
- Recalls
- 3
- campaigns on record
- Top component
- Electrical System
- 659 complaints (48%)
- Reported harm
- 80 crashes / 73 injuries
- 0 deaths; 34 fires
Same-model NHTSA complaint comparison: raw complaints, recalls, top component families, and reported harm mentions.
Complaint gap
7
2009 Chevrolet Impala has the lower raw complaint count
Recall gap
1
2004 Chevrolet Impala vs 2009 Chevrolet Impala
Top component overlap
Different families
Electrical System vs Air Bags
2009 Chevrolet Impala has fewer raw NHTSA consumer complaints in this dataset (1,368 vs 1,375). This is not a defect rate and is not adjusted for how many vehicles were sold.
No. These are unverified consumer reports and recall campaigns, not production-normalized reliability scores. Use the comparison as one research signal and check a specific vehicle's history before buying.
These are unverified consumer reports and manufacturer recalls filed with the National Highway Traffic Safety Administration — not validated defect rates, and not adjusted for how many units were produced or sold. High-volume and older vehicles naturally accumulate more complaints. Use this as one research signal, not a verdict on any individual vehicle, and not financial, safety, or purchasing advice. Source: NHTSA Office of Defects Investigation (public domain).