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2004 Chevrolet Impala reliability record

NHTSA consumer complaints and recall campaigns for the 2004 Chevrolet Impala from the dataset labeled 2026. The source file does not provide an exact snapshot date. Use the reported issues to guide further checks; these counts do not establish failure rates or repair costs.

NHTSA source snapshot · 2026Consumer reports are not verified defects Official source
NHTSA complaints
1,375
Dataset year: 2026; snapshot day not provided
Top problem area
ELECTRICAL SYSTEM
407 complaints
Recalls on record
3
see below
Reported harm
80 reported crashes · 73 injuries · 34 fires

How this record compares

raw NHTSA counts, not defect rates

Counts are not adjusted for vehicles sold, time in service or reporting frequency. A larger count does not establish a higher chance of failure, and these comparisons do not set the maintenance budget in our calculator.

Complaint rank

#209

of 4,194 vehicle records

Vs Chevrolet median

+1,067

median 308 across 473 Chevrolet records

Vs 2002-2006

+1,106

median 269 complaints in 819 records

Top component share

48%

Electrical System: 659 complaints

What owners report fails — 2004 Chevrolet Impala

  • ELECTRICAL SYSTEM 407
  • ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 252
  • ENGINE 71
  • EXTERIOR LIGHTING 69
  • STEERING 51

3 recalls on record for the 2004 Chevrolet Impala

  • NHTSA 15V701000 · 2016 · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
  • NHTSA 15V201000 · 2015 · ENGINE AND ENGINE COOLING:ENGINE The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.
  • NHTSA 14V400000 · 2014 · ELECTRICAL SYSTEM:IGNITION If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the
Look up these campaign numbers at NHTSA.gov →

Estimate the 5-year cost to own a 2004 Chevrolet Impala

Build a separate budget with your purchase price, insurance quote, mileage and maintenance estimate. Complaint counts do not enter that calculation. Unknown local taxes and fees stay listed as costs to confirm.

Open TCO calculator

These are unverified consumer reports and manufacturer recalls filed with the National Highway Traffic Safety Administration — not validated defect rates, and not adjusted for how many 2004 Chevrolet Impala units were produced or sold. High-volume and older vehicles naturally accumulate more complaints. Use this as one research signal, not a verdict on any individual vehicle. Dataset year: 2026; exact snapshot day not supplied. Source: NHTSA Office of Defects Investigation (public domain).

Frequently asked questions

Is the 2004 Chevrolet Impala reliable?

NHTSA has 1,375 consumer complaints on record for the 2004 Chevrolet Impala and 3 recalls. The most-reported problem area is electrical system (407 reports). These are unverified consumer reports filed with the government, not validated failure rates, and are not adjusted for how many 2004 Chevrolet Impala units were produced — popular vehicles naturally accumulate more reports.

What are the most common problems with the 2004 Chevrolet Impala?

Owners most often report problems with: electrical system (407), electrical system: instrument cluster/panel (252), engine (71), exterior lighting (69). Each figure is the number of complaints filed with NHTSA for this exact model year.

How much does it cost to own a 2004 Chevrolet Impala?

This complaint dataset does not measure repair prices or predict a maintenance budget for the 2004 Chevrolet Impala. Use your purchase price, insurance quotes, fuel use and a maintenance estimate in the separate five-year cost calculator. It does not convert complaint counts into repair costs, and any unknown taxes remain excluded and clearly listed.

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