2002 Chevrolet Impala reliability record
NHTSA consumer complaints and recall campaigns for the 2002 Chevrolet Impala from the dataset labeled 2026. The source file does not provide an exact snapshot date. Use the reported issues to guide further checks; these counts do not establish failure rates or repair costs.
- NHTSA complaints
- 1,077
- Dataset year: 2026; snapshot day not provided
- Top problem area
- ELECTRICAL SYSTEM
- 247 complaints
- Recalls on record
- 2
- see below
- Reported harm
- 52 reported crashes · 47 injuries · 42 fires
How this record compares
raw NHTSA counts, not defect ratesCounts are not adjusted for vehicles sold, time in service or reporting frequency. A larger count does not establish a higher chance of failure, and these comparisons do not set the maintenance budget in our calculator.
Complaint rank
#348
of 4,194 vehicle records
Vs Chevrolet median
+769
median 308 across 473 Chevrolet records
Vs 2000-2004
+824
median 253 complaints in 771 records
Top component share
23%
Electrical System: 247 complaints
What owners report fails — 2002 Chevrolet Impala
- ELECTRICAL SYSTEM 247
- ENGINE 75
- EXTERIOR LIGHTING 48
- ENGINE AND ENGINE COOLING 45
- EXTERIOR LIGHTING:HEADLIGHTS 38
2 recalls on record for the 2002 Chevrolet Impala
- NHTSA 15V701000 · 2016 · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
- NHTSA 14V400000 · 2014 · ELECTRICAL SYSTEM:IGNITION If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the
Estimate the 5-year cost to own a 2002 Chevrolet Impala
Build a separate budget with your purchase price, insurance quote, mileage and maintenance estimate. Complaint counts do not enter that calculation. Unknown local taxes and fees stay listed as costs to confirm.
Open TCO calculatorThese are unverified consumer reports and manufacturer recalls filed with the National Highway Traffic Safety Administration — not validated defect rates, and not adjusted for how many 2002 Chevrolet Impala units were produced or sold. High-volume and older vehicles naturally accumulate more complaints. Use this as one research signal, not a verdict on any individual vehicle. Dataset year: 2026; exact snapshot day not supplied. Source: NHTSA Office of Defects Investigation (public domain).
Frequently asked questions
Is the 2002 Chevrolet Impala reliable?
NHTSA has 1,077 consumer complaints on record for the 2002 Chevrolet Impala and 2 recalls. The most-reported problem area is electrical system (247 reports). These are unverified consumer reports filed with the government, not validated failure rates, and are not adjusted for how many 2002 Chevrolet Impala units were produced — popular vehicles naturally accumulate more reports.
What are the most common problems with the 2002 Chevrolet Impala?
Owners most often report problems with: electrical system (247), engine (75), exterior lighting (48), engine and engine cooling (45). Each figure is the number of complaints filed with NHTSA for this exact model year.
How much does it cost to own a 2002 Chevrolet Impala?
This complaint dataset does not measure repair prices or predict a maintenance budget for the 2002 Chevrolet Impala. Use your purchase price, insurance quotes, fuel use and a maintenance estimate in the separate five-year cost calculator. It does not convert complaint counts into repair costs, and any unknown taxes remain excluded and clearly listed.