2020 Chrysler Pacifica reliability record
NHTSA consumer complaints and recall campaigns for the 2020 Chrysler Pacifica from the dataset labeled 2026. The source file does not provide an exact snapshot date. Use the reported issues to guide further checks; these counts do not establish failure rates or repair costs.
- NHTSA complaints
- 255
- Dataset year: 2026; snapshot day not provided
- Top problem area
- ELECTRICAL SYSTEM
- 58 complaints
- Recalls on record
- 5
- see below
- Reported harm
- 10 reported crashes · 13 injuries · 3 fires
How this record compares
raw NHTSA counts, not defect ratesCounts are not adjusted for vehicles sold, time in service or reporting frequency. A larger count does not establish a higher chance of failure, and these comparisons do not set the maintenance budget in our calculator.
Complaint rank
#2,078
of 4,194 vehicle records
Vs Chrysler median
-39
median 294 across 129 Chrysler records
Vs 2018-2022
-9
median 265 complaints in 474 records
Top component share
23%
Electrical System: 58 complaints
What owners report fails — 2020 Chrysler Pacifica
- ELECTRICAL SYSTEM 58
- ENGINE 51
- POWER TRAIN 36
- STEERING 30
- UNKNOWN OR OTHER 17
5 recalls on record for the 2020 Chrysler Pacifica
- NHTSA 25V876000 · 2026 · EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR R An unsecured wheelchair can move during transit, increasing the risk of injury.
- NHTSA 26V362000 · 2026 · ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRAC A vehicle fire increases the risk of injury.
- NHTSA 23V010000 · 2023 · ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUG An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
- NHTSA 20V191000 · 2020 · BACK OVER PREVENTION: SENSING SYSTEM: CA The lingering rearview image can distract the driver, increasing the risk of a crash.
- NHTSA 24V793000 · 2020 · AIR BAGS:SIDE/WINDOW:CURTAIN An air bag that does not deploy during a crash increases the risk of injury.
Estimate the 5-year cost to own a 2020 Chrysler Pacifica
Build a separate budget with your purchase price, insurance quote, mileage and maintenance estimate. Complaint counts do not enter that calculation. Unknown local taxes and fees stay listed as costs to confirm.
Open TCO calculatorThese are unverified consumer reports and manufacturer recalls filed with the National Highway Traffic Safety Administration — not validated defect rates, and not adjusted for how many 2020 Chrysler Pacifica units were produced or sold. High-volume and older vehicles naturally accumulate more complaints. Use this as one research signal, not a verdict on any individual vehicle. Dataset year: 2026; exact snapshot day not supplied. Source: NHTSA Office of Defects Investigation (public domain).
Frequently asked questions
Is the 2020 Chrysler Pacifica reliable?
NHTSA has 255 consumer complaints on record for the 2020 Chrysler Pacifica and 5 recalls. The most-reported problem area is electrical system (58 reports). These are unverified consumer reports filed with the government, not validated failure rates, and are not adjusted for how many 2020 Chrysler Pacifica units were produced — popular vehicles naturally accumulate more reports.
What are the most common problems with the 2020 Chrysler Pacifica?
Owners most often report problems with: electrical system (58), engine (51), power train (36), steering (30). Each figure is the number of complaints filed with NHTSA for this exact model year.
How much does it cost to own a 2020 Chrysler Pacifica?
This complaint dataset does not measure repair prices or predict a maintenance budget for the 2020 Chrysler Pacifica. Use your purchase price, insurance quotes, fuel use and a maintenance estimate in the separate five-year cost calculator. It does not convert complaint counts into repair costs, and any unknown taxes remain excluded and clearly listed.