2002 Jeep Grand Cherokee reliability record
Every consumer complaint and recall the U.S. government (NHTSA) has on file for the 2002 Jeep Grand Cherokee — the repair risk behind the ownership cost.
- NHTSA complaints
- 1,771
- 14 in the last 5 years
- Top problem area
- AIR BAGS
- 467 complaints
- Recalls on record
- 2
- see below
- Reported harm
- 98 reported crashes · 131 injuries · 9 deaths · 23 fires
How this record compares
raw NHTSA counts, not defect ratesComplaint rank
#119
of 4,194 vehicle records
Vs Jeep median
+1,263
median 508 across 163 Jeep records
Vs 2000-2004
+1,518
median 253 complaints in 771 records
Top component share
26%
Air Bags: 467 complaints
What owners report fails — 2002 Jeep Grand Cherokee
- AIR BAGS 467
- SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR 95
- VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM 95
- VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR 81
- ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN 70
2 recalls on record for the 2002 Jeep Grand Cherokee
- NHTSA 15V046000 · 2015 · AIR BAGS:FRONTAL Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
- NHTSA 12V527000 · 2013 · AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-I Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Estimate the 5-year cost to own a 2002 Jeep Grand Cherokee
A vehicle's complaint record hints at the repair and maintenance budget you'll need. Add your state, purchase price, and mileage to the TCO calculator for the full picture.
Open TCO calculatorThese are unverified consumer reports and manufacturer recalls filed with the National Highway Traffic Safety Administration — not validated defect rates, and not adjusted for how many 2002 Jeep Grand Cherokee units were produced or sold. High-volume and older vehicles naturally accumulate more complaints. Use this as one research signal, not a verdict on any individual vehicle. Data as of 2026. Source: NHTSA Office of Defects Investigation (public domain).
Frequently asked questions
Is the 2002 Jeep Grand Cherokee reliable?
NHTSA has 1,771 consumer complaints on record for the 2002 Jeep Grand Cherokee and 2 recalls. The most-reported problem area is air bags (467 reports). These are unverified consumer reports filed with the government, not validated failure rates, and are not adjusted for how many 2002 Jeep Grand Cherokee units were produced — popular vehicles naturally accumulate more reports.
What are the most common problems with the 2002 Jeep Grand Cherokee?
Owners most often report problems with: air bags (467), service brakes, hydraulic:foundation components:disc:rotor (95), visibility:defroster/defogger/hvac system (95), visibility:defroster/defogger/hvac system:fan/motor (81). Each figure is the number of complaints filed with NHTSA for this exact model year.
How much does it cost to own a 2002 Jeep Grand Cherokee?
Ownership cost depends on your state taxes, insurance, fuel, and the maintenance the vehicle's reliability record implies. Use the CarOutlay 5-year TCO calculator to estimate the full cost including the repair risk this complaint record suggests.