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2004 Jeep Grand Cherokee reliability record

Every consumer complaint and recall the U.S. government (NHTSA) has on file for the 2004 Jeep Grand Cherokee — the repair risk behind the ownership cost.

Source-verified · 2026NHTSA Office of Defects Investigation Official source ↗
NHTSA complaints
1,572
23 in the last 5 years
Top problem area
AIR BAGS
317 complaints
Recalls on record
3
see below
Reported harm
149 reported crashes · 106 injuries · 3 deaths · 33 fires

What owners report fails — 2004 Jeep Grand Cherokee

  • AIR BAGS 317
  • ELECTRICAL SYSTEM 124
  • SEATS 106
  • SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR 87
  • STEERING 57

3 recalls on record for the 2004 Jeep Grand Cherokee

  • NHTSA 15V673000 · 2016 · AIR BAGS:SIDE/WINDOW Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
  • NHTSA 15V046000 · 2015 · AIR BAGS:FRONTAL Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
  • NHTSA 12V527000 · 2013 · AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-I Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Look up these campaign numbers at NHTSA.gov →

Estimate the 5-year cost to own a 2004 Jeep Grand Cherokee

A vehicle's complaint record hints at the repair and maintenance budget you'll need. Add your state, purchase price, and mileage to the TCO calculator for the full picture.

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These are unverified consumer reports and manufacturer recalls filed with the National Highway Traffic Safety Administration — not validated defect rates, and not adjusted for how many 2004 Jeep Grand Cherokee units were produced or sold. High-volume and older vehicles naturally accumulate more complaints. Use this as one research signal, not a verdict on any individual vehicle. Data as of 2026. Source: NHTSA Office of Defects Investigation (public domain).

Frequently asked questions

Is the 2004 Jeep Grand Cherokee reliable?

NHTSA has 1,572 consumer complaints on record for the 2004 Jeep Grand Cherokee and 3 recalls. The most-reported problem area is air bags (317 reports). These are unverified consumer reports filed with the government, not validated failure rates, and are not adjusted for how many 2004 Jeep Grand Cherokee units were produced — popular vehicles naturally accumulate more reports.

What are the most common problems with the 2004 Jeep Grand Cherokee?

Owners most often report problems with: air bags (317), electrical system (124), seats (106), service brakes, hydraulic:foundation components:disc:rotor (87). Each figure is the number of complaints filed with NHTSA for this exact model year.

How much does it cost to own a 2004 Jeep Grand Cherokee?

Ownership cost depends on your state taxes, insurance, fuel, and the maintenance the vehicle's reliability record implies. Use the CarOutlay 5-year TCO calculator to estimate the full cost including the repair risk this complaint record suggests.

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